How We Work

Engaging and aligning leadership toward success. Learn More

How We Work  

As a business coach, I engage with you and your company to help create and implement a roadmap for growth that delivers sustainable results. Following the Scaling Up framework, I help guide you through the four key decisions that companies must get right to succeed: People, Strategy, Execution and Cash. We share actionable, best practice tools and disciplines that put you on the path to accelerated growth and reduced firefighting. We leverage our impact by working not only with the CEO or Business Owner but also with the leadership team to build engagement, alignment and accountability that cascades through the entire organization.

The “flavor of the month” management style is costly, futile and doesn’t gain traction, so we engage your team throughout the year, to ensure we are moving toward creating and implementing your operating vision in a progressive fashion. This consistency helps bring accountability and catalyzes positive change. It also acts as an important source for your leadership team’s professional development.

What are the benefits? Implementing the Gazelles Scaling Up framework increases cash flow, profits and enterprise value while improving employee engagement and aligning the company around a culture of accountability. In addition, you get to reallocate your time from working “in” the business to working “on” the business.

People

For many companies, the most difficult decisions often involve getting the right people in the right seats.   Is everyone in your company aligned, pulling their weight, and contributing?

“Mark has helped us gain clarity in our steps forward and enhanced the communication with our leadership team.  He gets to the root of issues, challenges assumptions and stretches us to grow.   As a 4th generation family business, we also value Mark’s first-hand experience in managing family-held businesses.  I would highly recommend him as a coach.”

– Steve M. Roach, CEO

R.M. Roach and Sons 

Strategy

A good strategy is the key to sustainable top line growth.  Among other things, it means knowing your core customer, developing a clear set of brand promises and developing your BHAG (Big Hairy Audacious Goal).

Execution

Many business owners feel like they are are always trying to compensate for what they sense as passivity or complacency within the organization. Execution is not glamorous, but done poorly, it can be a direct assault on your margins and profitability.

“Mark has brought tremendous value to our company.  He understands the best practices in people, strategy and process and challenges us to improve our company to a higher performance in each.  The results are evident in our culture and our bottom line.”
– Scott Carpenter, CEO
Savor Street Foods

Cash

A business can’t operate without cash.  And the more self-generated cash you have increases your options and gives you a cushion for a rainy day.

Schedule Your Consultation 

If you are interested in making a significant impact to your business where it matters most, schedule a ½ hour call with Mark.